Maxava Adds New Products, Partners, And Users Around The World
November 12, 2018 Marco Govender
(Sponsored Content) Maxava, a worldwide developer of best in class disaster recovery and high availability software for the IBM i platform have been busy rolling out their bundled offering that includes their new products Mi8 for Cloud based monitoring, Mi7 for Cloud based security monitoring, and CPR, which is a recycle bin for the IBM i.
Simon O’Sullivan, senior vice president at Maxava, says: “Our strategy of having all these products designed to work together in concert has been a great move for us as a company. We are winning new partners and new customers around the world.”
IBM i Reseller AS Networks has been working with Maxava to enhance its disaster recovery services portfolio across South East Asia. AS Networks is the leading player in Malaysia for traditional disaster recovery services and specializes in offering a comprehensive suite of high availability and disaster recovery solutions for the IBM i platform. The company has recently opened offices in Singapore and Indonesia to expand its coverage across the South-East Asia region.
Andrew Lim, owner of AS Networks, chose Maxava after reviewing several IBM i DR/HA solutions. Lim says: “Maxava is easy to install, its fast, can be controlled by a mobile app and once live it becomes the basis of a business’s recovery. Our aim is to help our customers exercise a greater control over their data retention policies, whilst supporting them to overcome complex replication and backup management challenges. In case of a major data loss and/or downtime incident, our customers will get their data back faster, more securely and with greater control and visibility, using the most innovative technologies available in the market. Maxava HA, Mi8, Mi7, and CPR all work together to achieve this.”
AS Networks has already implemented Maxava at two of the largest banks in Malaysia – Maybank Group and CIMB Regional. The Maxava software is also live at these banks in Cambodia, Thailand, Singapore, and Labuan. The pipeline is continuing to expand with an additional four banks ready to swap to Maxava in the region.
In Japan, Maxava has announced a strategic partnership with Star Computer. Star computer technical specialists have been certified on the Maxava software and together Star and Maxava have already implemented solutions at customers Nitta Gelatin and Higashimaru. Star Computer CEO, Hirofumi Shimizu, stated: “We are very happy to be partnering with Maxava in Japan and we have made a great start with our new customers, we see a very strong future between Maxava and Star.”
Star Computer Service Company (SCS) is a group company of Shiraishi Kogyo Company, the largest synthetic calcium carbonate manufacturer in Japan. The company originated as IT support to other Star group companies and now has evolved to provide IT support outside the group. Star is based in the suburbs of Osaka and works with IBM i customers verticals such as manufacturing, retail, local government & universities in the Kansai (Keihanshin) region. In addition, Star Computer have experience in converting Unisys mainframes to IBM i Power Systems. Shimizu adds: “Maxava has advantages and high cost performances compared to other HA tools and We have been receiving high evaluations from customers. We plan to propose many benefits of Maxava and the importance of HA to contribute to the system construction of our customers. The recent earthquake in Osaka highlights the need for this type of solution.”
In the United States, Maxava has recently expanded its monitoring service partner network to include Boston-based Precision Solutions Group, Inc. (PSGi). PSGi uses Maxava Mi8 monitor to enhance its service portfolio to provide real-time support for customers running the IBM i.
“This partnership will be instrumental in offering managed services that are more customer-centric than ever,” says Larry Dube, co-founder and president of PSGi, “By giving us the ability to monitor many systems concurrently and proactively, we can create a highly customized, controlled environment; then provide services that are specific to each customer’s unique needs.”
Maxava Mi8 Monitor enables partners to proactively address unplanned application downtime across their customer base from a single pane of glass. Using modernized agent technology, system events and messages are sent to a hardened, centralized console running on IBM Bluemix. Mi8 automatically identifies and repairs system issues before they can affect production applications. Customer and partners can also be notified of unique situations via various methods such as emails, texts, and even voicemails.
“Mi8 monitor is an ideal platform for service partners because the cloud-based technology allows them to collaborate with customers – and even other third party partners – in real-time, all in one place,” says John Dominic, executive vice president of Maxava. “No one is late to the party anymore, because all parties can get to access to the same information through a simple but secure browser session. The time traditionally required to allocate VPN access to all parties simply to evaluate problems is all but eliminated.”
Partners have been quick to adopt the technology because it allows them to delivery services more efficiently and effectively than ever before.
“The days of tunneling into customer systems just to check for problems is over. With Mi8, partners can visually identify brewing problems in real-time and alert customers before they even know there is a problem,” says Dominic.