CCSS Boosts Problem Resolution in QMessage Monitor
May 24, 2005 Alex Woodie
iSeries shops will benefit from faster and more accurate technical support as a result of a new feature that CCSS announced last week. Instead of requiring administrators to manually describe what has gone wrong with the OS/400 server, the new URL-linking feature in QMessage Monitor version 6 provides technical support with hyperlinks that lead them directly to the corresponding support documents for particular iSeries message IDs. QMessage Monitor is a mature OS/400 message management tool that provides message filtering and notification capabilities for iSeries administrators, among other administrative functions. Instead of manually going through all the various message logs on |