Big Blue Offers Free Monitoring to Server Customers
May 29, 2007 Timothy Prickett Morgan
Remote customer support provided via modem was one of the big innovations that IBM brought out with the AS/400 back in the summer of 1988, and the idea continues to evolve as server platforms and networking technologies change. Last week, IBM announced a free monitoring service to customers who buy its servers–that’s System i, System p, System x, System z, and BladeCenter–or its high-end DS8000 disk arrays. As long as the products are under IBM warranty or you have a maintenance agreement once the warranty has run out, you can use the Electronic Service Agent. This software is available for |