Making Basic IT Services Great Again
September 23, 2024 Alex Woodie
The focus of the tech world has been squarely on generative AI since ChatGPT descended the golden staircase and entered our hearts and minds in late 2022. Since then, building GenAI apps and services has become the number one priority for businesses around the globe. Unfortunately, the GenAI fixation has come at the detriment of basic IT services, a recent IBM study suggests.
The level of hype for generative AI the past two years has been off the chart. Not since the initial dot-com boom of the late 1990s has a new technology triggered such a tsunami of interest, some …
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